Role Overview: We are seeking a results-driven Sales Manager with team-leading experience to help drive revenue growth, strengthen client relationships, and manage a high-performance team. The ideal candidate should possess a strong understanding of B2C sales strategies, team leadership, and a passion for luxury and fine gemstones.
Key Responsibilities:
Identify and develop new business opportunities across online and offline channels.
Build and maintain strong relationships with domestic and international clients.
Lead, mentor, and motivate a team of business development executives or sales representatives.
Analyze market trends and customer behavior to refine outreach strategies.
Set sales targets, track KPIs, and ensure the team meets performance metrics.
Collaborate with marketing, operations, and customer service to ensure a seamless client experience.
Represent the brand at industry events, exhibitions, and customer meetings.
Prepare and deliver reports and forecasts to management.
Required Skills & Qualifications:
5 years plus of experience in business development and sales, sales, or client relationship management.
At least 2 years of team management or team leadership experience.
Strong communication, negotiation, and interpersonal skills.
Experience in the gems, jewelry, luxury, or e-commerce sector preferred.
Ability to thrive in a target-driven and dynamic environment.
Job Summary: We are seeking a dynamic and customer-focused Business Development Executive to join our Navratan Gems growing team. The ideal candidate will be responsible for handling leads and converting them into successful sales through multiple communication platforms including email, WhatsApp, and inbound calls. This role is perfect for someone who enjoys engaging with people, understands customer needs, and is passionate about building lasting client relationships.
Key Responsibilities:
Handle incoming leads via calls, emails, WhatsApp, and other communication platforms.
Understand customer needs and guide them through product details and offerings.
Build rapport with clients to ensure trust and satisfaction throughout the buying process.
Follow up on leads in a timely and professional manner to ensure maximum conversions.
Coordinate with the operations and marketing team to ensure smooth client experience.
Maintain daily updates on lead status and communications in the CRM system.
Requirements:
0–1 year of experience in sales or client handling (Jewelry/luxury industry is a plus).
Excellent communication skills in English (verbal and written).
Confidence to handle clients independently and across various platforms.
Basic computer knowledge (Excel, email handling, and WhatsApp business).
Positive attitude, willingness to learn, and a customer-first approach.
Job Summary: We are looking for a proactive and detail-oriented Senior Human Resource Recruiter who has experience of 3-4 yrs and can manage end-to-end recruitment processes and build a strong talent pipeline. The ideal candidate should have good communication skills, a structured approach to hiring, and the ability to maintain accurate candidate data, along with handling day-to-day HR activities.
Key Responsibilities:
Managed end-to-end recruitment, including sourcing, screening, interviewing, and coordination.
Identify and attract candidates through job portals, social media, and other sourcing channels.
Maintain and update a database of all applicants and candidates reached out to, ensuring proper tracking and follow-ups.
Conduct initial screening calls to assess candidate fit.
Coordinate interviews with hiring managers and ensure smooth scheduling.
Maintain clear and professional communication with candidates throughout the hiring process.
Track hiring metrics and maintain recruitment reports.
Knowledge of PF and ESI is a plus for handling employee engagement and operations like attendance management.
Requirements:
Strong communication and interpersonal skills.
Good understanding of recruitment processes and sourcing techniques.
Ability to manage and maintain candidate databases and trackers efficiently.
Organised, detail-oriented, and proactive approach.
